Shipping & Delivery
Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or holidays.
Please note that processing time may vary during peak seasons or high order volumes.
Shipping Time
Delivery times may vary depending on your location. Estimated shipping times are:
United States: 3–7 business days
International Orders: 7–15 business days
These are estimated timeframes and may be affected by external factors such as carrier delays or customs processing.
Shipping Charges
Shipping costs are calculated at checkout based on your location and order size. Any applicable taxes or duties for international orders are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor your shipment in real time.
Delays
While we aim to deliver your order on time, delays may occur due to circumstances beyond our control, including:
Weather conditions
Carrier delays
Customs clearance
We appreciate your patience in such situations.
Incorrect Address
Please ensure that your shipping address is correct at the time of purchase. Chante Chantal is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue.
Delivery Issues
If you experience any issues with delivery, please reach out to us with your order details so we can assist you promptly.
Contact Us
For any shipping or delivery inquiries, please contact us at:
Email: Chantallouis25@gmail.com
Phone: +1 (857) 237-3799